Right choice for New Car Service
It is not common knowledge that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Wanting to get the most out of the car sales that occur towards the end of the year or getting your new car ready for the holidays with a service? Here is some sound advice from Carrington Street Auto Repairs in Adelaide.
The purchase of a new car is one of the major investments you are likely to make, so it shows common sense to do your utmost to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is not common knowledge that it is your right to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Nobody can force you to take the car back to the dealership who sold it to you for service or repairs. Provided the work is implemented to the manfufacturers specifications by an adequately trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Carrington Street Auto Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Carrington Street Auto Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Carrington Street Auto Repairs will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between extended, statutory and manufacturer warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So look out for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when purchasing your new vehicle.. More often than not these ‘additional’ warranties may include quite comprehensive restrictions or provisions, and are not always what they are cracked up to be. Many times these warranties provide barely any additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such warranties are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or extra waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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